While you sleep
“Where's my order?” gets answered from your live Shopify orders — after the order number and email match.
order #1042 → shipped Tue → tracking sent
Order status, returns, and product questions — answered instantly, with restock reminders that bring shoppers back. Onboard Remy like a new hire — it answers calls, texts, and emails, makes the outgoing calls, and keeps your retail store up to date around the clock — taking on more by itself as it earns your trust.
Free to start · onboarded in a day · no card
on shift · steady
“Where's my order?” gets answered from your live Shopify orders — after the order number and email match.
Return and exchange questions answered by your own policy; a damaged-item report lands with you, order attached.
“Is the oak lamp in stock in black?” — price and stock are read live from your store at the moment they ask.
A recorded call from each kind of front office — the same voice your callers get. It books the appointment, and it always says it's an AI.
recorded demo · want a live one?
recovered in the demo shift above
demo data — your recap counts real bookingson shift — nights, weekends, holidays
typical time to answer a question
of its work logged & auditable
“Where's my order?”, returns, “is it in stock?” — answered from your live Shopify data, day and night.
No separate sign-up: Start with Shopify creates your account from your store and connects it. Your plan is billed on your Shopify invoice.
Turn on the chat button from your theme editor — no code. It only answers from your store's own data and the policies you approve.
It reads orders, products and stock — it never changes your store. Order details are shared only after the customer's order number and email match.
This chat is connected to a live Shopify test store (snowboards, ski wax, gift cards). Prices and stock are read from the store the moment you ask.
A demo store with test data — prices show in the test store's currency. Nothing here reaches a real customer.
You onboard it like a new hire: a short spoken interview where it learns your services, hours, prices, and policies. Everything it learns lands in a knowledge base you can read and edit — and it only ever answers from what you approved.
No. It answers only from your approved knowledge; when it isn't sure, it says so and hands off to a human. It always discloses that it's an AI, and it starts every duty in a training period where you approve messages before they send.
It extends them. It takes the shifts and follow-ups nobody can get to — nights, weekends, the recalls that pile up — and flags anything that genuinely needs a person. Your team stays in charge; you promote each duty to run on its own only when it's earned it.
Most retail stores are onboarded in a day. Start free — the whole agent, a monthly allowance of conversations and voice minutes, unlimited contacts, no card — and upgrade when it's paying for itself.
Assuming about a third of the ~65 monthly missed callers book once the agent texts them back within a minute. On the Intern plan ($29/mo) that's roughly 202× its cost.
Rough estimate to size the fit — not a quote. Your numbers will vary.