While you sleep
“Where's my order?” gets answered from your live Shopify orders — after the order number and email match.
order #1042 → shipped Tue → tracking sent
AI employees for retail · on shift 24/7The AI front office for Shopify stores
The AI front office for Shopify stores
You just onboard it.
Order status, returns, and product questions — answered instantly, with restock reminders that bring shoppers back. Onboard Remy like a new hire — it answers calls, texts, and emails, makes the outgoing calls, and keeps your retail store up to date around the clock — taking on more by itself as it earns your trust.
Free to start · onboarded in a day · no card
on shift · steady
ON SHIFTRemy · Maple & Main Goods02:07
A day on your agent's shift
What Remy handles for your retail store.
Before you open
Return and exchange questions answered by your own policy; a damaged-item report lands with you, order attached.
returns explained · damage report → flagged for you
Product questions
“Is the oak lamp in stock in black?” — price and stock are read live from your store at the moment they ask.
price + stock read live · never a guess
30-second clips · real agent voice
Hear it for yourself.
A recorded call from each kind of front office — the same voice your callers get. It books the appointment, and it always says it's an AI.
Remy · Maple & Main Goods
answering for a retail store
recorded demo · want a live one?
$610
recovered in the demo shift above
demo data — your recap counts real bookings24/7
on shift — nights, weekends, holidays
~3s
typical time to answer a question
100%
of its work logged & auditable
Built for Shopify
Your store's front desk, installed in a minute.
“Where's my order?”, returns, “is it in stock?” — answered from your live Shopify data, day and night.
Install from your Shopify admin
No separate sign-up: Start with Shopify creates your account from your store and connects it. Your plan is billed on your Shopify invoice.
Chat on every page, one click
Turn on the chat button from your theme editor — no code. It only answers from your store's own data and the policies you approve.
Read-only, identity-checked
It reads orders, products and stock — it never changes your store. Order details are shared only after the customer's order number and email match.
Try it live
Ask a real store's AI assistant.
This chat is connected to a live Shopify test store (snowboards, ski wax, gift cards). Prices and stock are read from the store the moment you ask.
Things to try
- “Is the Complete Snowboard in stock?”
- “How much is the ski wax?”
- “Do you have gift cards?” — see how it handles something sold out.
- “What's your return policy?”
- “Where's my order?” — it asks for the order number and email before saying anything about an order.
A demo store with test data — prices show in the test store's currency. Nothing here reaches a real customer.
Common questions
Independent — not unsupervised.
How does the agent know about my retail store?
You onboard it like a new hire: a short spoken interview where it learns your services, hours, prices, and policies. Everything it learns lands in a knowledge base you can read and edit — and it only ever answers from what you approved.
Will it say the wrong thing to a customer?
No. It answers only from your approved knowledge; when it isn't sure, it says so and hands off to a human. It always discloses that it's an AI, and it starts every duty in a training period where you approve messages before they send.
Does it replace my front desk?
It extends them. It takes the shifts and follow-ups nobody can get to — nights, weekends, the follow-ups that pile up — and flags anything that genuinely needs a person. Your team stays in charge; you promote each duty to run on its own only when it's earned it.
How fast can it go live?
Most retail stores are onboarded in a day. Start free — the whole agent, a monthly allowance of conversations and voice minutes, unlimited contacts, no card — and upgrade when it's paying for itself.
Pricing
Hire it free. Promote it when it earns its keep.
Free
$0 /mo- 100 conversations · 30 voice min/mo
- The full agent, free — every capability, sized for a taste. Upgrade when it's carrying real volume.
Apprentice
$99 /mo- 500 conversations · 200 voice min/mo
- Calls, texts and chat answered for small stores and solo service businesses.
Junior
$199 /mo- 1,000 conversations · 500 voice min/mo
- The full front office for a single-location service business.
Mid
$449 /mo- 2,500 conversations · 900 voice min/mo
- The dental plan: calls, texts and recall outreach. No setup fee, no contract.
Estimate your return
What would it recover for you?
$5,850recovered a month, estimated
Assuming about a third of the ~65 monthly missed callers book once the agent texts them back within a minute. On the Intern plan ($29/mo) that's roughly 50×+ its cost.
Rough estimate to size the fit — not a quote. Your numbers will vary.