While you sleep
Someone reaches out after hours. Your agent answers from what it learned about your business and takes care of it — nobody gets woken up.
after hours → answered in 7s → order status answered · tracking link sent
An AI employee for your business · on shift 24/7Never miss another customer.
Never miss another customer.
And it never makes things up.
Your AI employee answers every call, text, chat and email from what it learned about your retail store — and when it doesn't know, it says so and hands it to you. It starts as a trainee and earns its independence, duty by duty, on a record you can see.
Free to start · onboarded in a day · no card
Watch it learn your trade
on shift · steady
ON SHIFTRemy · Maple & Main Goods02:07
A day on your agent's shiftYou don't manage its tasks.
You don't manage its tasks.
You read its recap.
It works the hours your desk can't and the follow-ups nobody gets to — then reports back like any good employee.
Before you sit down
Overnight messages answered, today's follow-ups drafted — and the things that genuinely need a human are flagged, not guessed at.
11 things handled overnight · 1 flagged for you
It makes the calls
Lapsed shoppers get a call or a text in your voice. Reminders for tomorrow go out. The quiet revenue leaks — follow-ups, no-shows, unanswered leads — get worked, daily.
7 calls · 6 texts · 4 order updates · $610 recovered
Hiring, not configuring
Onboard it like you'd onboard a person.
No forms, no flowcharts. Your agent starts as a trainee and earns its independence — at the pace you set.
It reads up, then asks
Give it your website and it drafts what it learned while you meet it — then asks you only what it couldn't find: services, prices, policies, hard boundaries. Every answer shows where it came from, and you approve what it may say.
your website → drafted answers → you approve
The training period
It starts with training wheels: outbound work waits for your OK, and every edit you make teaches it your voice. Inbound answering it handles from day one.
drafts wait for you → your edits become its style
Independence, duty by duty
Promote each duty when it's earned it — follow-ups, reminders, confirmations, rebooking. It acts on its own; the audit log and your hard limits never come off.
promoted duties run independently · limits stay yours
Built for Shopify
Your store's front desk, installed in a minute.
“Where's my order?”, returns, “is it in stock?” — answered from your live Shopify data, day and night.
Install from your Shopify admin
No separate sign-up: Start with Shopify creates your account from your store and connects it. Your plan is billed on your Shopify invoice.
Chat on every page, one click
Turn on the chat button from your theme editor — no code. It only answers from your store's own data and the policies you approve.
Read-only, identity-checked
It reads orders, products and stock — it never changes your store. Order details are shared only after the customer's order number and email match.
No rip-and-replace
Keep your phones. Replace only the busy signal.
You don't swap your phone system or port a number. Your agent slots in behind the lines you already have.
Your number stays your number
No porting, no new hardware. Missed and after-hours calls forward to your agent; the front desk keeps answering the ones it wants.
Your receptionist keeps the desk
The agent takes the overflow, the 2 a.m. calls, and the follow-ups nobody gets to — a coworker for the busy hours, not a replacement for your team.
Live in an afternoon
Point your existing lines at it, finish the interview, and it's on shift. Nothing to install, nothing to unplug.
Built for owners who answer to their shoppers
Independent — not unsupervised.
Autonomy is a dial, not a switch
Every duty has its own level, from "ask first" to "fully independent" — you move each one when you're ready. A few sensitive actions always come to a human, permanently.
It knows what it doesn't know
Answers come from the knowledge it learned from you — nothing improvised. When it's unsure, it says so and brings the thread to a human, like a good employee would.
asks"Where's my order? It's #1042 — the email on it is priya@example.com."
lookupapproved answer #12 · cited
agent"Found it — order #1042 shipped Tuesday. Here's your tracking link."
no match"Let me check with the team on that one." → human
Every action on the record
Calls, messages, bookings, edits, promotions — an append-only log with an undo window. You can always answer "what did it do, and why?"
no script · no signup
Meet one live.
Pick a business, pick a voice, then tap the orb and talk — a real spoken conversation, answered only from a sample business's approved knowledge. It always says it's an AI.
1 Pick the business
2 Pick a voice — tap to hear
3 Talk to it
Tap to talk to Remy
live now · Maple & Main Goods · voice: Kore · it always says it's an AI
mic used only for this call · not a recording · Retail, Dental and Veterinary are live today (●)
One employee · nine trades
It's trained for your counter, desk, or truck.
Same agent, same work ethic — hired into the vocabulary, safety rules, and emergencies of your industry. Pick yours; the whole page re-skins.
$18,240
recovered this month by the demo retail store's agent
demo data — your recap counts real bookings24/7
on shift — nights, weekends, holidays
~3s
typical time to answer a question
100%
of its work logged and auditable
Pricing
Hire it free. Promote it when it earns its keep.
Free
$0 /mo- The full agent — every capability
- 100 conversations · 30 voice minutes/mo
- Training mode, audit log & undo
Apprentice
$99 /mo- The full agent — every capability
- 500 conversations · 200 voice minutes/mo
- Calls, texts and chat for a small business
Junior
$199 /mo- Everything — calls, texts, email, calendar
- 1,000 conversations · 500 voice minutes/mo
- Outbound recovery + earned autonomy
Mid
$449 /mo- The same agent, mid-office capacity
- 2,500 conversations · 900 voice minutes/mo
- Room to run your whole front office
A conversation is one customer's thread with your agent in a day — chat, text, email or phone, whoever started it. Customers who reach out are always answered, even past your plan; only the outreach your agent starts itself waits for next month.
Estimate your return
What would it recover for you?
$5,850recovered a month, estimated
Assuming about a third of the ~65 monthly missed callers book once the agent texts them back within a minute. On the Intern plan ($29/mo) that's roughly 50×+ its cost.
Rough estimate to size the fit — not a quote. Your numbers will vary.
Questions
Everything you'd ask a new hire.
What is Guildia, really?
An AI employee for your front office. You onboard it like a new hire — it answers your calls, texts, and emails, makes outgoing calls, manages your calendar, and keeps your business up to date. It works the shifts and follow-ups your team can't get to.
How do I set it up?
You don't configure it — you onboard it. Your agent interviews you in a short spoken conversation and learns your services, hours, prices, and policies. Everything it learns goes into a knowledge base you can read and edit. Most businesses are live in a day.
Will it say the wrong thing to a customer?
It answers only from the knowledge you approved — never improvised. When it isn't sure, it says so and hands off to a human. Every agent discloses that it's an AI, and every duty starts in a training period where you approve messages before they send.
Does it run on its own, or do I approve everything?
You choose, duty by duty. Each duty starts in training (you approve every message). When one has earned your trust, you promote it to run independently — still inside quiet hours, consent rules, an undo window, and a full audit log. A few sensitive actions — like replying to email — always wait for your approval, permanently.
Does it replace my staff?
No — it extends them. It takes the after-hours calls, the follow-ups that pile up, the emails nobody got to, and flags anything that needs a person. Your team stays in charge; the agent is the hire that never sleeps.
Is my data safe?
Yes. Every action is logged in an append-only audit trail, customer-identifying details are never written to our logs, and our AI, database, and messaging providers operate under signed data-protection agreements (Business Associate Agreements where health data is involved) — we'll walk your compliance team through the full subprocessor list. You can export or delete your data at any time.
What does it cost?
Start free — every capability, a monthly allowance of conversations and voice minutes (see Pricing), unlimited contacts, no card. Upgrade when the agent is paying for itself, and change or cancel anytime.
Hire your agent today.
- Free to start, no card
- No contract — cancel anytime from Billing
- Customers who reach out are always answered, even at your plan's limit
- No surprise bills